How high is the brand awareness of eBay in the UK? When it comes to second-hand apparel online shop users, brand awareness of eBay is at 96% in the UK. The survey was conducted using the concept of aided brand recognition, showing respondents both the brand's logo and the written brand name.
How popular is eBay in the UK? In total, 72% of UK second-hand apparel online shop users say they like eBay. However, in actuality, among the 96% of UK respondents who know eBay, 75% of people like the brand.
What is the usage share of eBay in the UK? All in all, 70% of second-hand apparel online shop users in the UK use eBay. That means, of the 96% who know the brand, 73% use them.
How loyal are the customers of eBay? Around 64% of second-hand apparel online shop users in the UK say they are likely to use eBay again. Set in relation to the 70% usage share of the brand, this means that 91% of their customers show loyalty to the brand.
What's the buzz around eBay in the UK? In July 2022, about 54% of UK second-hand apparel online shop users had heard about eBay in the media, on social media, or in advertising over the past three months. Of the 96% who know the brand, that's 56%, meaning at the time of the survey there's considerable buzz around eBay in the UK.
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eBay brand awareness, usage, popularity, loyalty, and buzz among second-hand apparel online shop users in the UK in 2022
respondents who use second-hand apparel online shops
Supplementary notes
During the survey, the questions were phrased as follows:
Brand Awareness: Do you know this brand, even if only by name? If you know the brand, please swipe right. If you do not know the brand, swipe left.
Brand popularity: When it comes to second-hand apparel online shops, which of the following brands do you like?
Brand usage: When it comes to second-hand apparel online shops, which of the following brands have you used in the past 12 months?
Brand loyalty: When it comes to second-hand apparel online shops, which of the following brands are you likely to use again in the future?
Brand buzz: Which of the following brands have you noticed in the media, on social media or in advertising in the past 3 months? Please think of news coverage, public discourse, sponsored content, and advertising.
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Statista. (July 22, 2022). eBay brand awareness, usage, popularity, loyalty, and buzz among second-hand apparel online shop users in the UK in 2022 [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/forecasts/1252312/ebay-second-hand-apparel-online-shops-brand-profile-in-the-uk
Statista. "eBay brand awareness, usage, popularity, loyalty, and buzz among second-hand apparel online shop users in the UK in 2022." Chart. July 22, 2022. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/forecasts/1252312/ebay-second-hand-apparel-online-shops-brand-profile-in-the-uk
Statista. (2022). eBay brand awareness, usage, popularity, loyalty, and buzz among second-hand apparel online shop users in the UK in 2022. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/forecasts/1252312/ebay-second-hand-apparel-online-shops-brand-profile-in-the-uk
Statista. "Ebay Brand Awareness, Usage, Popularity, Loyalty, and Buzz among Second-hand Apparel Online Shop Users in The Uk in 2022." Statista, Statista Inc., 22 Jul 2022, https://www-statista-com.ezproxy.canberra.edu.au/forecasts/1252312/ebay-second-hand-apparel-online-shops-brand-profile-in-the-uk
Statista, eBay brand awareness, usage, popularity, loyalty, and buzz among second-hand apparel online shop users in the UK in 2022 Statista, https://www-statista-com.ezproxy.canberra.edu.au/forecasts/1252312/ebay-second-hand-apparel-online-shops-brand-profile-in-the-uk (last visited November 10, 2024)
eBay brand awareness, usage, popularity, loyalty, and buzz among second-hand apparel online shop users in the UK in 2022 [Graph], Statista, July 22, 2022. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/forecasts/1252312/ebay-second-hand-apparel-online-shops-brand-profile-in-the-uk