In fiscal year 2019, close to 70 percent of tax and public utility fee payments at MUFG Bank, Ltd. were conducted via online banking and the bank's mobile application. At the same time, customers visited branches to change their address in more than 50 percent of all cases.
Distribution of delivery channels of MUFG Bank, Ltd. in fiscal year 2019, by service
fiscal year 2019; the company's fiscal year starts on April 1 of the stated year and ends on March 31 of the following year
Supplementary notes
*Store teller machines. Refers to ATMs that accept tax payments, public utility bills, and bank transfers by written request.
**Including procedures at virtual counters, by phone, and by mail order.
***MUFG Bank's online banking service for individuals.
****Damaged cards or card reissuance.
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Mitsubishi UFJ Financial Group. (May 20, 2020). Distribution of delivery channels of MUFG Bank, Ltd. in fiscal year 2019, by service [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1231965/mufg-bank-distribution-of-delivery-channels-by-service/
Mitsubishi UFJ Financial Group. "Distribution of delivery channels of MUFG Bank, Ltd. in fiscal year 2019, by service." Chart. May 20, 2020. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1231965/mufg-bank-distribution-of-delivery-channels-by-service/
Mitsubishi UFJ Financial Group. (2020). Distribution of delivery channels of MUFG Bank, Ltd. in fiscal year 2019, by service. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1231965/mufg-bank-distribution-of-delivery-channels-by-service/
Mitsubishi UFJ Financial Group. "Distribution of Delivery Channels of Mufg Bank, Ltd. in Fiscal Year 2019, by Service." Statista, Statista Inc., 20 May 2020, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1231965/mufg-bank-distribution-of-delivery-channels-by-service/
Mitsubishi UFJ Financial Group, Distribution of delivery channels of MUFG Bank, Ltd. in fiscal year 2019, by service Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1231965/mufg-bank-distribution-of-delivery-channels-by-service/ (last visited November 10, 2024)
Distribution of delivery channels of MUFG Bank, Ltd. in fiscal year 2019, by service [Graph], Mitsubishi UFJ Financial Group, May 20, 2020. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1231965/mufg-bank-distribution-of-delivery-channels-by-service/
