Impact of the coronavirus pandemic on retail stores' online sales in Europe 2020

Published by
Stephanie Chevalier,
Oct 7, 2024
When asked if the lockdown caused by the coronavirus crisis had a positive impact on retail stores' online sales in late 2020, over 60 percent of surveyed European countries stated that it had boosted retail store sales in the same way it had benefited pure online players on the market. About 15 percent even believed the beneficial effects of the lockdown for retail stores' online sales to have been even stronger than those for pure players.

Has the lockdown benefited retail stores' online sales in your country?

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Release date

January 2021

Region

Europe

Survey time period

2020

Number of respondents

19 European countries*

Method of interview

Questionnaire

Supplementary notes

*The survey was addressed to Ecommerce Europe’s national association members and counts a total of 19 contributions, highlighting the current situation in different European countries.
The countries that participated in this survey include: Austria (AT), Belgium (BE), Bulgaria (BG), Czechia (CZ), Denmark (DK), Finland (FI), France (FR), Germany (DE), Greece (GR), Italy (IT), Ireland (IE), Netherlands (NL), Portugal (PT), Norway (NO), Poland (PL), Romania (RO), Spain (ES), Sweden (SE), Switzerland. (CH).

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