As of August 2020, around 71 percent of mentions of small and medium-sized businesses' WhatsApp accounts on their respective Facebook pages, Instagram, Twitter, and Reclame Aqui profiles were deemed positive. Approximately 27 percent of social media mentions were considered negative by the source.
Distribution of mentions of WhatsApp accounts of small and medium enterprises on social media in Brazil as of August 2020, by tone
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Decode. (October 9, 2020). Distribution of mentions of WhatsApp accounts of small and medium enterprises on social media in Brazil as of August 2020, by tone [Graph]. In Statista. Retrieved November 13, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1200124/whatsapp-mentions-smes-brazil/
Decode. "Distribution of mentions of WhatsApp accounts of small and medium enterprises on social media in Brazil as of August 2020, by tone." Chart. October 9, 2020. Statista. Accessed November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1200124/whatsapp-mentions-smes-brazil/
Decode. (2020). Distribution of mentions of WhatsApp accounts of small and medium enterprises on social media in Brazil as of August 2020, by tone. Statista. Statista Inc.. Accessed: November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1200124/whatsapp-mentions-smes-brazil/
Decode. "Distribution of Mentions of Whatsapp Accounts of Small and Medium Enterprises on Social Media in Brazil as of August 2020, by Tone." Statista, Statista Inc., 9 Oct 2020, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1200124/whatsapp-mentions-smes-brazil/
Decode, Distribution of mentions of WhatsApp accounts of small and medium enterprises on social media in Brazil as of August 2020, by tone Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1200124/whatsapp-mentions-smes-brazil/ (last visited November 13, 2024)
Distribution of mentions of WhatsApp accounts of small and medium enterprises on social media in Brazil as of August 2020, by tone [Graph], Decode, October 9, 2020. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1200124/whatsapp-mentions-smes-brazil/
