Among major smartphone manufacturers in Vietnam, Apple had the highest net promoter score (NPS) of 75 as surveyed in December 2020. Samsung had the second-highest NPS with 64 points. NPS is used to indicate how likely it is for customers to recommend a product or a service to others. It helps companies to understand the level of customer satisfaction and brand loyalty.
Net promoter score (NPS) of the leading smartphone manufacturers in Vietnam as of December 2020
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Q&Me. (December 25, 2020). Net promoter score (NPS) of the leading smartphone manufacturers in Vietnam as of December 2020 [Graph]. In Statista. Retrieved November 13, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1194651/vietnam-net-promoter-score-of-major-smartphone-manufacturers/
Q&Me. "Net promoter score (NPS) of the leading smartphone manufacturers in Vietnam as of December 2020." Chart. December 25, 2020. Statista. Accessed November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1194651/vietnam-net-promoter-score-of-major-smartphone-manufacturers/
Q&Me. (2020). Net promoter score (NPS) of the leading smartphone manufacturers in Vietnam as of December 2020. Statista. Statista Inc.. Accessed: November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1194651/vietnam-net-promoter-score-of-major-smartphone-manufacturers/
Q&Me. "Net Promoter Score (Nps) of The Leading Smartphone Manufacturers in Vietnam as of December 2020." Statista, Statista Inc., 25 Dec 2020, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1194651/vietnam-net-promoter-score-of-major-smartphone-manufacturers/
Q&Me, Net promoter score (NPS) of the leading smartphone manufacturers in Vietnam as of December 2020 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1194651/vietnam-net-promoter-score-of-major-smartphone-manufacturers/ (last visited November 13, 2024)
Net promoter score (NPS) of the leading smartphone manufacturers in Vietnam as of December 2020 [Graph], Q&Me, December 25, 2020. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1194651/vietnam-net-promoter-score-of-major-smartphone-manufacturers/
