In a survey conducted in 2019 throughout Southeast Asia, 58 percent of the surveyed consumers stated that they would make the shift from traditional banks to non-banks, as their current bank does not advise them correctly on their product needs. Comparatively, for the same survey 22 percent of the surveyed consumers stated they would leave traditional banks in favor of non-banks, as their service is unsatisfactory when it comes to making queries or transactions.
Leading reasons consumers consider leaving traditional banks in Southeast Asia 2019
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
BCG. (May 22, 2020). Leading reasons consumers consider leaving traditional banks in Southeast Asia 2019 [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1177705/sea-consumers-reasons-for-leaving-traditional-banks/
BCG. "Leading reasons consumers consider leaving traditional banks in Southeast Asia 2019." Chart. May 22, 2020. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1177705/sea-consumers-reasons-for-leaving-traditional-banks/
BCG. (2020). Leading reasons consumers consider leaving traditional banks in Southeast Asia 2019. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1177705/sea-consumers-reasons-for-leaving-traditional-banks/
BCG. "Leading Reasons Consumers Consider Leaving Traditional Banks in Southeast Asia 2019." Statista, Statista Inc., 22 May 2020, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1177705/sea-consumers-reasons-for-leaving-traditional-banks/
BCG, Leading reasons consumers consider leaving traditional banks in Southeast Asia 2019 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1177705/sea-consumers-reasons-for-leaving-traditional-banks/ (last visited November 10, 2024)
Leading reasons consumers consider leaving traditional banks in Southeast Asia 2019 [Graph], BCG, May 22, 2020. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1177705/sea-consumers-reasons-for-leaving-traditional-banks/
