According to a survey in 2019 across India, the share of respondents who used a digital communication channel for health insurance services was almost 50 percent, while only one percent of the respondents used letters as a channel.
Communication channels for health insurance service in India in 2019, by channel
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PwC. (August 18, 2020). Communication channels for health insurance service in India in 2019, by channel [Graph]. In Statista. Retrieved November 13, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1172279/india-communication-channels-for-health-insurance-service-by-channel/
PwC. "Communication channels for health insurance service in India in 2019, by channel." Chart. August 18, 2020. Statista. Accessed November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1172279/india-communication-channels-for-health-insurance-service-by-channel/
PwC. (2020). Communication channels for health insurance service in India in 2019, by channel. Statista. Statista Inc.. Accessed: November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1172279/india-communication-channels-for-health-insurance-service-by-channel/
PwC. "Communication Channels for Health Insurance Service in India in 2019, by Channel." Statista, Statista Inc., 18 Aug 2020, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1172279/india-communication-channels-for-health-insurance-service-by-channel/
PwC, Communication channels for health insurance service in India in 2019, by channel Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1172279/india-communication-channels-for-health-insurance-service-by-channel/ (last visited November 13, 2024)
Communication channels for health insurance service in India in 2019, by channel [Graph], PwC, August 18, 2020. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1172279/india-communication-channels-for-health-insurance-service-by-channel/
