As of 2018, shoppers in the U.S. were most satisfied with the mobile / smartphone purchase experience at Nordstrom, giving it a rating of 5 out of 5. Lowe's was the highest rated retailer for overall online purchase experience.
Leading retailers for mobile/smartphone purchase experiences among shoppers in the United States in 2018*
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IHL Group. (February 20, 2019). Leading retailers for mobile/smartphone purchase experiences among shoppers in the United States in 2018* [Graph]. In Statista. Retrieved November 13, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1143255/best-retailers-for-mobile-shopping-experience-us/
IHL Group. "Leading retailers for mobile/smartphone purchase experiences among shoppers in the United States in 2018*." Chart. February 20, 2019. Statista. Accessed November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1143255/best-retailers-for-mobile-shopping-experience-us/
IHL Group. (2019). Leading retailers for mobile/smartphone purchase experiences among shoppers in the United States in 2018*. Statista. Statista Inc.. Accessed: November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1143255/best-retailers-for-mobile-shopping-experience-us/
IHL Group. "Leading Retailers for Mobile/Smartphone Purchase Experiences among Shoppers in The United States in 2018*." Statista, Statista Inc., 20 Feb 2019, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1143255/best-retailers-for-mobile-shopping-experience-us/
IHL Group, Leading retailers for mobile/smartphone purchase experiences among shoppers in the United States in 2018* Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1143255/best-retailers-for-mobile-shopping-experience-us/ (last visited November 13, 2024)
Leading retailers for mobile/smartphone purchase experiences among shoppers in the United States in 2018* [Graph], IHL Group, February 20, 2019. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1143255/best-retailers-for-mobile-shopping-experience-us/
