As of June 2020, 15 percent of consumers in the United States stated that they were using buy online, pickup in-store services more often since the beginning of the COVID-19 pandemic.
For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Facts and Figures page.
Have you used or done any of the following since COVID-19 started?
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McKinsey & Company. (June 26, 2020). Have you used or done any of the following since COVID-19 started? [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1134014/omnichannel-service-usage-us-covid19/
McKinsey & Company. "Have you used or done any of the following since COVID-19 started?." Chart. June 26, 2020. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1134014/omnichannel-service-usage-us-covid19/
McKinsey & Company. (2020). Have you used or done any of the following since COVID-19 started?. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1134014/omnichannel-service-usage-us-covid19/
McKinsey & Company. "Have You Used or Done Any of The following since Covid-19 Started?." Statista, Statista Inc., 26 Jun 2020, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1134014/omnichannel-service-usage-us-covid19/
McKinsey & Company, Have you used or done any of the following since COVID-19 started? Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1134014/omnichannel-service-usage-us-covid19/ (last visited November 10, 2024)
Have you used or done any of the following since COVID-19 started? [Graph], McKinsey & Company, June 26, 2020. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1134014/omnichannel-service-usage-us-covid19/
