Change in digital shopping behavior after COVID-19 in Chile 2020-2022

Published by
Stephanie Chevalier,
Sep 23, 2024
Following the COVID-19 outbreak in Chile, online channels and stores have gained traction among consumers. While most Chileans surveyed between July 2020 and June 2022 planned to use digital channels and stores as an alternative for their shopping, the percentage of shoppers who planned to return to physical stores fell significantly.

Changes in preference for online sales channels after the COVID-19 outbreak in Chile between July 2020 and June 2022

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Release date

September 2022

Region

Chile

Survey time period

July 2020 to June 2022

Supplementary notes

* Figures were calculated by Statista based on the information provided by the source.

The source does not specify the type of the survey, the date of the survey, nor the number of respondents.

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