A survey carried out in the United Kingdom (UK) in March 2020, found that only five percent of respondents currently use digital health services to consult with doctor online instead of face-to face appointments. However, 58 percent of respondents said they would definitely consider using digital health services if it was available, instead of visiting a doctor in person to help minimize the spread of coronavirus (COVID-19). On the other hand, 13 percent of respondents mention they wouldn't use digital health services as they still prefer personal face-to-face appointments.
For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Facts and Figures page.
To what extent would you consider using a digital health service instead of visiting your doctor in person?
Characteristic
Share of responses
I already use a digital health service that allows me to speak to a doctor
5%
I would definitely consider using it if it was available
58%
I’m not sure
21%
I wouldn’t use it, I still prefer personal face-to-face appointments
13%
I wouldn’t use it, I don’t trust the usefulness of telehealth services
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GWI. (March 12, 2020). To what extent would you consider using a digital health service instead of visiting your doctor in person? [Graph]. In Statista. Retrieved November 13, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1106683/use-of-digital-health-services-in-the-uk/
GWI. "To what extent would you consider using a digital health service instead of visiting your doctor in person?." Chart. March 12, 2020. Statista. Accessed November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1106683/use-of-digital-health-services-in-the-uk/
GWI. (2020). To what extent would you consider using a digital health service instead of visiting your doctor in person?. Statista. Statista Inc.. Accessed: November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1106683/use-of-digital-health-services-in-the-uk/
GWI. "To What Extent Would You Consider Using a Digital Health Service Instead of Visiting Your Doctor in Person?." Statista, Statista Inc., 12 Mar 2020, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1106683/use-of-digital-health-services-in-the-uk/
GWI, To what extent would you consider using a digital health service instead of visiting your doctor in person? Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1106683/use-of-digital-health-services-in-the-uk/ (last visited November 13, 2024)
To what extent would you consider using a digital health service instead of visiting your doctor in person? [Graph], GWI, March 12, 2020. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1106683/use-of-digital-health-services-in-the-uk/
