This statistic presents the improvement of the experience and journey of the customer through digital in France in 2018. In France, 59 percent of mid-sized companies said that they had not put in place procedures to optimize the experience of their customers in 2018.
Have you implemented procedures to optimize the journey and "experience" of your customers?
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EY, & Consumer Science & Analytics, & METI, & Apax Partners. (February 28, 2019). Have you implemented procedures to optimize the journey and "experience" of your customers? [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1088367/improvement-journey-experience-customer-digital-france/
EY, und Consumer Science & Analytics, und METI, und Apax Partners. "Have you implemented procedures to optimize the journey and "experience" of your customers?." Chart. February 28, 2019. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1088367/improvement-journey-experience-customer-digital-france/
EY, Consumer Science & Analytics, METI, Apax Partners. (2019). Have you implemented procedures to optimize the journey and "experience" of your customers?. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1088367/improvement-journey-experience-customer-digital-france/
EY, and Consumer Science & Analytics, and METI, and Apax Partners. "Have You Implemented Procedures to Optimize The Journey and "Experience" of Your Customers?." Statista, Statista Inc., 28 Feb 2019, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1088367/improvement-journey-experience-customer-digital-france/
EY & Consumer Science & Analytics & METI & Apax Partners, Have you implemented procedures to optimize the journey and "experience" of your customers? Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1088367/improvement-journey-experience-customer-digital-france/ (last visited November 10, 2024)
Have you implemented procedures to optimize the journey and "experience" of your customers? [Graph], EY, & Consumer Science & Analytics, & METI, & Apax Partners, February 28, 2019. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1088367/improvement-journey-experience-customer-digital-france/
