In financial year 2019, Chola MS insurance had a customer retention rate of 74.4 percent in the own-damage motor segment. This was around 85 percent in the previous financial year, indicating a drop in the company's capacity to keep its existing customer over the last four years.
Retention rate of Chola MS own-damage motor insurance from financial year 2015 to 2019
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HDFC Securities. (October 1, 2019). Retention rate of Chola MS own-damage motor insurance from financial year 2015 to 2019 [Graph]. In Statista. Retrieved November 13, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1079432/india-chola-ms-motor-own-damage-insurance-retention-rate/
HDFC Securities. "Retention rate of Chola MS own-damage motor insurance from financial year 2015 to 2019." Chart. October 1, 2019. Statista. Accessed November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1079432/india-chola-ms-motor-own-damage-insurance-retention-rate/
HDFC Securities. (2019). Retention rate of Chola MS own-damage motor insurance from financial year 2015 to 2019. Statista. Statista Inc.. Accessed: November 13, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1079432/india-chola-ms-motor-own-damage-insurance-retention-rate/
HDFC Securities. "Retention Rate of Chola Ms Own-damage Motor Insurance from Financial Year 2015 to 2019." Statista, Statista Inc., 1 Oct 2019, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1079432/india-chola-ms-motor-own-damage-insurance-retention-rate/
HDFC Securities, Retention rate of Chola MS own-damage motor insurance from financial year 2015 to 2019 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1079432/india-chola-ms-motor-own-damage-insurance-retention-rate/ (last visited November 13, 2024)
Retention rate of Chola MS own-damage motor insurance from financial year 2015 to 2019 [Graph], HDFC Securities, October 1, 2019. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1079432/india-chola-ms-motor-own-damage-insurance-retention-rate/
