Opinion on customer service experience of app taxis India 2019

Published by
Shangliao Sun,
May 24, 2022
According to a survey conducted about taxi app usage across India in September 2019, 55 percent of the respondents stated that they could not find a way to speak to the customer service of app taxis. Ten percent of the respondents stated that they found a way to speak to the customer service, but that wasn't very helpful.

Opinion on experience regarding customer service of app taxis across India in 2019

© Statista 2024
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

In cooperation with
Release date

September 2019

Region

India

Survey time period

September 2019

Number of respondents

8,444 respondents

Special properties

across 172 cities

Method of interview

Online survey

Supplementary notes

Original survey question: "When you have had a need to reach out to customer service of app taxis, what has been your experience?"

The exact survey date was not specified by the source.

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " Mobile app usage in India "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Mobile app usage in India

Global comparison

3

Domestic overview

6

Social media

6

Banking & financial services

4

Media & entertainment

6

Emerging categories

6

Further related statistics

5

Further Content: You might find this interesting as well

Statistics

Topics

Shared mobility in Russia Ride-sharing services in the U.S.Car sharing in ItalyShared micromobility in ItalyCar sharing industry in Germany
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.