During a 2018 survey, 96 percent of responding consumers and business buyers from Brazil stated they used mobile apps to contact companies; 72 percent said they used voice-activated personal assistants such as Siri or Alexa.
Communication channels used for contacting companies in Brazil in 2018
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Salesforce Research. (May 31, 2018). Communication channels used for contacting companies in Brazil in 2018 [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1049280/communication-channels-contact-companies-brazil/
Salesforce Research. "Communication channels used for contacting companies in Brazil in 2018." Chart. May 31, 2018. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1049280/communication-channels-contact-companies-brazil/
Salesforce Research. (2018). Communication channels used for contacting companies in Brazil in 2018. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1049280/communication-channels-contact-companies-brazil/
Salesforce Research. "Communication Channels Used for Contacting Companies in Brazil in 2018." Statista, Statista Inc., 31 May 2018, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1049280/communication-channels-contact-companies-brazil/
Salesforce Research, Communication channels used for contacting companies in Brazil in 2018 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1049280/communication-channels-contact-companies-brazil/ (last visited November 10, 2024)
Communication channels used for contacting companies in Brazil in 2018 [Graph], Salesforce Research, May 31, 2018. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1049280/communication-channels-contact-companies-brazil/
