The most important element of customer service for respondents was the speed of response and the solution to the problem. Over 56 percent of customers in Poland admitted that automatic information about the status of the order is also essential.
Most important elements in the customer service process of retailers in Poland in 2018
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SMSAPI. (February 8, 2019). Most important elements in the customer service process of retailers in Poland in 2018 [Graph]. In Statista. Retrieved September 20, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1035892/poland-most-important-elements-of-customer-service/
SMSAPI. "Most important elements in the customer service process of retailers in Poland in 2018." Chart. February 8, 2019. Statista. Accessed September 20, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1035892/poland-most-important-elements-of-customer-service/
SMSAPI. (2019). Most important elements in the customer service process of retailers in Poland in 2018. Statista. Statista Inc.. Accessed: September 20, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1035892/poland-most-important-elements-of-customer-service/
SMSAPI. "Most Important Elements in The Customer Service Process of Retailers in Poland in 2018." Statista, Statista Inc., 8 Feb 2019, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1035892/poland-most-important-elements-of-customer-service/
SMSAPI, Most important elements in the customer service process of retailers in Poland in 2018 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1035892/poland-most-important-elements-of-customer-service/ (last visited September 20, 2024)
Most important elements in the customer service process of retailers in Poland in 2018 [Graph], SMSAPI, February 8, 2019. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1035892/poland-most-important-elements-of-customer-service/