In 2021, An Post received 56,309 written complaints, an increase of 17.12 percent increase compared to the previous year. The significant increase in customer complaints in the past two years was partly due to the impact of Brexit, changes in customer behaviour during the COVID-19 lockdown, and changes in custom rules.
Number of written customer complaints received by postal service provider An Post from FY 2014 to FY 2021
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
An Post. (June 22, 2022). Number of written customer complaints received by postal service provider An Post from FY 2014 to FY 2021 [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1025840/an-post-complaints-received-ireland/
An Post. "Number of written customer complaints received by postal service provider An Post from FY 2014 to FY 2021." Chart. June 22, 2022. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1025840/an-post-complaints-received-ireland/
An Post. (2022). Number of written customer complaints received by postal service provider An Post from FY 2014 to FY 2021. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1025840/an-post-complaints-received-ireland/
An Post. "Number of Written Customer Complaints Received by Postal Service Provider An Post from Fy 2014 to Fy 2021." Statista, Statista Inc., 22 Jun 2022, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1025840/an-post-complaints-received-ireland/
An Post, Number of written customer complaints received by postal service provider An Post from FY 2014 to FY 2021 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1025840/an-post-complaints-received-ireland/ (last visited November 10, 2024)
Number of written customer complaints received by postal service provider An Post from FY 2014 to FY 2021 [Graph], An Post, June 22, 2022. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1025840/an-post-complaints-received-ireland/
