Better prices were the top reason for web shopping satisfaction in Spain, according to 55 percent of online shoppers surveyed in 2023. Ease of use and delivery time followed closely behind, with 53 percent and 45 percent of respondents.
Leading reasons for high online shopping satisfaction in Spain in 2023
The question was asked by the source as follows: "¿Cuál es tu nivel de satisfacción con tu web de compra habitual?" ("What is your level of satisfaction with your usual shopping website?")
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IAB Spain. (June 28, 2023). Leading reasons for high online shopping satisfaction in Spain in 2023 [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1016158/reasons-for-high-customer-satisfaction-when-shopping-online-in-spain/
IAB Spain. "Leading reasons for high online shopping satisfaction in Spain in 2023." Chart. June 28, 2023. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1016158/reasons-for-high-customer-satisfaction-when-shopping-online-in-spain/
IAB Spain. (2023). Leading reasons for high online shopping satisfaction in Spain in 2023. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1016158/reasons-for-high-customer-satisfaction-when-shopping-online-in-spain/
IAB Spain. "Leading Reasons for High Online Shopping Satisfaction in Spain in 2023." Statista, Statista Inc., 28 Jun 2023, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1016158/reasons-for-high-customer-satisfaction-when-shopping-online-in-spain/
IAB Spain, Leading reasons for high online shopping satisfaction in Spain in 2023 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1016158/reasons-for-high-customer-satisfaction-when-shopping-online-in-spain/ (last visited November 10, 2024)
Leading reasons for high online shopping satisfaction in Spain in 2023 [Graph], IAB Spain, June 28, 2023. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1016158/reasons-for-high-customer-satisfaction-when-shopping-online-in-spain/
