This statistic shows the importance of customer experience when making purchase decisions worldwide in 2018, by country. During the survey, 75 percent of respondents from the United States stated that customer experience is important when making a purchase decision.
When it comes to making purchase decisions, how important is customer experience in choosing between options?
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PwC. (April 2, 2018). When it comes to making purchase decisions, how important is customer experience in choosing between options? [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1012459/importance-good-customer-service-experience-making-purchase-decisions-country/
PwC. "When it comes to making purchase decisions, how important is customer experience in choosing between options?." Chart. April 2, 2018. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1012459/importance-good-customer-service-experience-making-purchase-decisions-country/
PwC. (2018). When it comes to making purchase decisions, how important is customer experience in choosing between options?. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1012459/importance-good-customer-service-experience-making-purchase-decisions-country/
PwC. "When It Comes to Making Purchase Decisions, How Important Is Customer Experience in Choosing between Options?." Statista, Statista Inc., 2 Apr 2018, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1012459/importance-good-customer-service-experience-making-purchase-decisions-country/
PwC, When it comes to making purchase decisions, how important is customer experience in choosing between options? Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1012459/importance-good-customer-service-experience-making-purchase-decisions-country/ (last visited November 10, 2024)
When it comes to making purchase decisions, how important is customer experience in choosing between options? [Graph], PwC, April 2, 2018. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1012459/importance-good-customer-service-experience-making-purchase-decisions-country/
