In the financial year ending March 2019, the Royal Mail Group received a business customer satisfaction score of 78. This was the third consecutive year that the company reported 78 as a customer satisfaction score.
Satisfaction score of Royal Mail Group business clients from 2016 to 2019
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Royal Mail. (September 18, 2019). Satisfaction score of Royal Mail Group business clients from 2016 to 2019 [Graph]. In Statista. Retrieved November 10, 2024, from https://www-statista-com.ezproxy.canberra.edu.au/statistics/1006867/royal-mail-business-customer-satisfaction-score/
Royal Mail. "Satisfaction score of Royal Mail Group business clients from 2016 to 2019." Chart. September 18, 2019. Statista. Accessed November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1006867/royal-mail-business-customer-satisfaction-score/
Royal Mail. (2019). Satisfaction score of Royal Mail Group business clients from 2016 to 2019. Statista. Statista Inc.. Accessed: November 10, 2024. https://www-statista-com.ezproxy.canberra.edu.au/statistics/1006867/royal-mail-business-customer-satisfaction-score/
Royal Mail. "Satisfaction Score of Royal Mail Group Business Clients from 2016 to 2019." Statista, Statista Inc., 18 Sep 2019, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1006867/royal-mail-business-customer-satisfaction-score/
Royal Mail, Satisfaction score of Royal Mail Group business clients from 2016 to 2019 Statista, https://www-statista-com.ezproxy.canberra.edu.au/statistics/1006867/royal-mail-business-customer-satisfaction-score/ (last visited November 10, 2024)
Satisfaction score of Royal Mail Group business clients from 2016 to 2019 [Graph], Royal Mail, September 18, 2019. [Online]. Available: https://www-statista-com.ezproxy.canberra.edu.au/statistics/1006867/royal-mail-business-customer-satisfaction-score/
