Twitter usage by online shops in the U.S. per segment

98% of the top 500 online shops in the U.S. that are selling products mainly in the category Food & Personal Care, and for which information about social media usage was researched, have a profile on Twitter. This represents the maximum percentage among all categories that were considered in the analysis.

Share of online stores in the U.S. using Twitter, by category (in %)

Characteristic	Share of online stores with a profile on Twitter
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Supplementary notes

The e-commerce market encompasses the sale of physical goods via a digital channel to a private end user (B2C). Incorporated in this definition are purchases via desktop computer (including notebooks and laptops) as well as purchases via mobile devices such as smartphones and tablets.

The following are not included in the e-commerce market: marketplace platforms only, digitally distributed services (e.g. travel tickets), online stores dedicated to digital media downloads or streams as well as online stores dedicated to B2B markets nor sales between private persons (C2C). Market volume, market growth and all monetary figures at store level refer to the annual e-commerce net sales after the deduction of returns.

For more information please visit our methodology page on ecommerceDB.com.

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